Upgrade VDD 1x/2x version to 3x version, or VDD 1x/2x version buyback
VDD 1x/2x version are equipped with 2G modem
VDD 3x version is equipped with 4G modem
If the availability of 2G networks in your country deteriorates, and VDD has more
frequent communication outages, we offer you the option to:
- upgrade your old 1x/2x VDD for a newer 3x VDD version
- buyout of 1x/2x VDD which lost connectivity due to 2G network roll of.
Conditions:
- the VDD must be functional, it does not need to have a box, instructions, etc.
- before sending, 3 photos - from each side + connector
- for buyout of 1x/2x VDD, €40 per functional piece (you do not have to buy anything)
- for upgrade of 1x/2x VDD to 3x vesion - discount of €60 for new item (you have to buy 3X version VDD)
How to process:
- go to helpdesk and create new ticket "Return VDD"
- select shipping address - Svojkov 139, 47153 Svojkov, Czech Republic
- parcel must be labeled by "RMA" code in the style of VDX-123
- after arrival at the warehouse and acceptance, the purchase contract and money will be sent to the account / discount to the order (fill in order number)
- if there is any additional surcharge by post company (customs, etc.), this will be deducted from the refund belonging to the customer (customer pay for that, otherwise the package will be refused by D5T5)
- if the VDD will be rejected by D5T5 due to bad conditions (total damage of VDD), the customer may request return shipping at the cost of postage / pick up in person (if customer does not pickup the VDD, it will be destroyed after 60 days without any compensation)